Telegram
Quick answers about connecting, plans and installation.
@glukvpn
Support
We will help figure it out
Reach out whichever way suits you. We usually reply within a day; Telegram is the fastest channel.
Detailed requests, account questions and data deletion.
support@gluk.techFAQ
Short answers about regions, the free plan, kill switch and privacy.
Open the FAQ
Self-check
If the connection will not come up
Four steps that solve most situations in a couple of minutes.
Reconnect
Turn the connection off and back on in the app.
Change the region
Sometimes another country or Best Server mode helps.
Check the network
Does any site open without the VPN? If not, the problem is your internet connection itself.
Update the app
Download the latest version from the downloads page and start it again.
Still stuck? Write to us with your device model, Android version and the region you picked — that is enough to start.
While you wait for a reply
You can install the app and take a look at the plans.